1. They can see the big picture. Older workers have weathered lots of business ups and downs. They have a long-term perspective and can help the workplace stay calm during difficult times.
2. They’ve got people skills that boost morale. They know the value of a phone call instead of a text, a face-to-face “good morning” or personal congratulations for a job well done.
3. They’ve learned how to work. Take advantage of their ability to do the job without supervision. When you let them do their thing, it frees you up for other managerial challenges.
4. They can make you look good. Recognize that they can help you excel at your job. Treat older employees as the experts they are, and make sure they have what they need to do their job. They’ll appreciate that.
5. They expect leaders to lead. Show that you’re a confident manager. Older workers will be resentful if they think they are reporting to someone who is hesitant or anxious.
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—AARP work and jobs expert Kerry Hannon
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